Questions & answers
Membership, services, destinations and programmes for companies and partners: what people ask us most often about Absolute Club, answered plainly.
Membership
What is Absolute Club?
Absolute Club is a private lifestyle-management and concierge membership based in Milan, Italy, that gives members one trusted point of access to travel, dining, private aviation, events, family and everyday support, coordinated by a lifestyle team of professionals and available around the clock. It is operated by Tre AS srl and runs on the concierge technology of The Sincura Group.
Who is Absolute Club for?
Absolute Club is for people and organisations that want one trusted point of access for a demanding personal or professional life: families, entrepreneurs and UHNWI as Private Clients, executives, founders and boards through Corporate programmes, players and agencies through Football & Talent, and brands through White Label. Each proposition is tailor-made for its type of client.
How do I become an Absolute Club member?
Membership of Absolute Club is by application or invitation: you can apply through the contact page of this website by choosing Membership as the type of request, and the team will get back to you to understand your needs, present the membership levels and guide you through the next steps.
What is the difference between Gold, Platinum and Elite?
Gold, Platinum and Elite are the three Absolute Club membership levels: all of them open the same world of services, while the level defines how close the team stands to you, from a lifestyle team on request with Gold, to a named lifestyle manager with Platinum, to a dedicated senior manager available 24/7 with Elite. Gold includes priority reservations, members events and the Absolute App; Platinum adds travel and aviation planning, hard-to-find access and family requests; Elite adds unlimited requests, a private aviation and yachting desk and bespoke events.
How much does Absolute Club membership cost?
Absolute Club does not publish a standard price list, because the membership fee depends on the level you choose and on the programme agreed with you, and it is shared privately during the application process, once the team has understood what you need. To start, send a membership request through the contact page.
Services & how it works
What services does Absolute Club offer?
Absolute Club covers a complete ecosystem of lifestyle services, including fine dining, private clubs, sports and football hospitality, luxury travel, private aviation, yachting, supercars and mobility, hotels and resorts, events, fashion, art, wellness, family and education, home and property, and business support, all requested through one lifestyle team. Financial and legal matters are handled through selected professionals, and Absolute 24/7 covers any request at any hour.
Is the Absolute Club concierge available 24/7?
Yes, Absolute Club runs a 24/7 concierge: Absolute 24/7 gives members one number for any request at any hour, and Elite members also have a dedicated senior manager available around the clock, so urgent and last-minute needs can be handled whenever they arise, at home or while travelling.
Can Absolute Club book a fully booked restaurant?
Absolute Club can often secure tables that are not available through public booking channels, thanks to its relationships with restaurants, private clubs and hospitality partners, but availability always depends on the venue, so the team tells you honestly what is possible and proposes the best alternatives when a table cannot be found.
How do I make a request to my lifestyle team?
You make a request by writing to your lifestyle team in the Absolute App, where concierge requests, bookings and conversations with the team live in one private place, or by calling Absolute 24/7, the single number for any request at any hour of the day or night. Updates on your requests reach you through the app's notifications.
Does Absolute Club handle financial or legal matters?
Absolute Club does not give financial or legal advice itself; for these needs it introduces you to selected professionals from its network and coordinates the contact, so you keep a single point of access while the advice comes from qualified specialists in the field you need.
Where we operate
Where is Absolute Club based?
Absolute Club is based in Milan, Italy, and is operated by Tre AS srl, with a local lifestyle team that works with the international concierge infrastructure of The Sincura Group to serve members in Italy and abroad.
Does Absolute Club operate outside Italy?
Yes, Absolute Club serves members beyond Italy, in European destinations such as Monaco, Paris, London, Ibiza, Saint-Tropez and Zurich and further afield in Dubai, Abu Dhabi, New York and Miami, with local teams, a private address book and the international concierge infrastructure of The Sincura Group. In Italy the team covers Milan, Lake Como, Lake Garda, Capri, the Amalfi Coast, Puglia, Tuscany, Piedmont, Franciacorta, Valtellina, Sardinia, the Dolomites, Valle d'Aosta, Trentino and Alto Adige.
Companies, partners & athletes
Does Absolute Club offer concierge services for companies?
Yes, the Absolute Club Corporate programme supports executives, founders and boards with executive travel, hotels, transfers and last-minute changes, business hospitality and VIP access, meeting, event and guest logistics, an executive family desk with priority support, and relocation and mobility assistance. Companies can request a corporate proposal through the contact page.
What is a white-label concierge programme?
A white-label concierge programme is a concierge service that a bank, card issuer, hospitality group or premium brand offers to its own clients under its own brand, while Absolute Club provides everything behind it: a branded catalogue, dedicated teams, technology, CRM and reporting, scalable across markets. Each programme is defined, configured, activated, delivered and measured together with the partner.
What does Absolute Club do for footballers and their families?
Through Football & Talent, Absolute Club looks after the life around a player's career, offering players, young talents and their families travel and aviation, family relocation and education, a recovery and performance network and personal branding, and giving agencies white-label player benefits, dedicated support, dashboard and reporting. Absolute Club does not replace representation, contracts or sporting management.
Privacy & technology
Is my data kept confidential?
Yes, discretion is one of the founding values of Absolute Club, so the personal information and requests you share with your lifestyle team are treated confidentially and processed in accordance with the privacy policy of Tre AS srl, the company that operates Absolute Club. Your requests and conversations with the team are kept in the private Absolute App.
What is the Absolute App?
The Absolute App is the private app where Absolute Club members send concierge requests, manage their membership, plan travel, discover experiences and events, message their lifestyle team and receive notifications and personal recommendations, all in one place, branded Absolute and built on proven global concierge technology.
What is the role of The Sincura Group?
The Sincura Group provides the technology and international infrastructure behind Absolute Club: the service runs on the Sincura Technology Platform, the most awarded concierge technology platform in the world, while the Absolute team in Italy owns the relationship with members and handles local execution through its own specialist partner network.
Didn't find your answer?
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